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CATEGORY : QZ product help pages
Self-help and basic troubleshooting inputs on QZ products

QZ USB 3.1 Type C Hub, Model QZ-HB18

Published On 07/08/2021 4:06 PM by QZ Support
QZ USB-C hub model QZ-HB18 was introduced in 2019. The first of its kind in India with some special capabilities and features. The hub features 2 USB-A and 2 USB-C ports with Power Delivery PD3.0 full-speed-pass-through charging feature.  Output (2 x USB-C) + (2 x USB-A) ​Here are the USB outlet specific list of features. (2 x USB-C): One of the two Type-C ports is designed for transmitting data (5Gbps) and charging for the connected Type-C device (5V/1.5A), another Type-C port supports both data (5Gbps) and PD 3.0 charging the host... Read more
This entry was posted in USB-C Hub

Do I need BUS-powered USB hub or active-power USB hub?

Published On 05/27/2021 12:37 PM by QZ Support It is important to assess if your USB devices' total current demand is met by the USB hub before purchase. Yes. for better performance, the combined current demand by the connected USB devices should not exceed the output current of the USB hub. Otherwise, output current may become unstable or disconnect entirely. For BUS-powered USB hubs (hubs without external power adapter): The current available is limited to the total power available from the host computer USB port. It is usually 0.9A at 5V for USB-A 3.0 port. For external... Read more
This entry was posted in Active-power USB hubs

Connect an external hard drive to an iOS device

Published On 05/27/2021 12:30 PM by QZ Support iOS devices with iOS13 or later updates can support external hard drives. This offers a big productivity boost for users hoping to fully replace a computer with their sleek mobile devices. Hopefully, you can connect and use your external drive without any problems. But in the meantime, check out our troubleshooting tips below if your external hard drive isn’t working in an iOS device. Try these basic troubleshooting steps: 1. Restart and update: Restart the device and update with latest OS version 2. Check if the HDD works on other... Read more
This entry was posted in SATA Adapters

How to check if your phone, laptop can stream video over its USB Type C port?

Published On 02/04/2021 1:49 PM by QZ Support Not all USB Type C ports are same. USB-C port is just a connector shape. An USB-C port belongs to a specific USB version (USB 2.0, 3.0, 3.1, 3.2) and hence has predefined features and capabilities. Only USB-C port with USB 3.1 or above version can stream video. USB 3.1 or above versions support DP Alt Mode feature. This feature enables them to stream video signal.  You need to confirm if your device's USB Type C port is with USB 3.1 or above version before trying USB Type C to HDMI/VGA applications. To do this, check your device's... Read more

How to connect your Windows computer to the internet using QZ USB Ethernet Adapter?

Published On 02/04/2021 1:42 PM by QZ Support Typically Windows detects QZ Ethernet adapter automatically as soon as it is plugged in. The QZ network adapters are plug and play, you don’t have to install device drivers manually. When the Windows detects QZ Ethernet adapter, it automatically creates a network connection and configures it to support basic networking protocols. If not, complete the following basic steps.  If you aren’t sure what to enter, check with your network administrator or contact QZ customer support for assistance. Basic troubleshooting steps 1. If you’re using... Read more
This entry was posted in Ethernet Adapters