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Connect an external hard drive to an iOS device

Published On 05/27/2021 12:30 PM by QZ Support
iOS devices with iOS13 or later updates can support external hard drives. This offers a big productivity boost for users hoping to fully replace a computer with their sleek mobile devices. Hopefully, you can connect and use your external drive without any problems. But in the meantime, check out our troubleshooting tips below if your external hard drive isn’t working in an iOS device.

Try these basic troubleshooting steps:
1. Restart and update: Restart the device and update with latest OS version
2. Check if the HDD works on other computers to isolate possible causes on the USB hub side or on the host side.
3. Swap cables if spare cables available
4. If you are using a mechanical drive and it makes a loud clicking noise when powering on, it could be a sign that the mechanical drive is dead or dying.
5. Some HDDs need high power input. Try mounting the drive on external powered USB hub or a type C (lightning) to USB adapter with pass-through-power input.
6. Shut down your iPad then connect the external drive and restart it
7. iOS can’t access encrypted drives
8. Ensure your external hard drive is in the correct format (exFAT, HFS, FAT32, or APFS). Users report the most success using APFS or HFS. NTFS format not supported on iOS.
9. Formatting the drive may eliminate bad sectors
10. Some external drives, for example Glyph do not work on iOS. Apple hasn’t released any compatibility information regarding external hard drives for iPadOS. Please check the HDD manufacturer for compatibility with iOS.
This entry was posted in SATA Adapters

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