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Monthly Archives : February2021

Connect an external hard drive to an iOS device

Published On 02/27/2021 6:12 PM by QZ Support iOS devices with iOS13 or later updates can support external hard drives. This offers a big productivity boost for users hoping to fully replace a computer with their sleek mobile devices. Hopefully, you can connect and use your external drive without any problems. But in the meantime, check out our troubleshooting tips below if your external hard drive isn’t working in an iOS device. Try these basic troubleshooting steps: 1. Restart and update: Restart the device and update with latest OS version 2. Check if the HDD works on other... Read more
This entry was posted in Active-power USB hubs

How to check if your phone, laptop can stream video over its USB Type C port?

Published On 02/04/2021 1:49 PM by QZ Support Not all USB Type C ports are same. USB-C port is just a connector shape. An USB-C port belongs to a specific USB version (USB 2.0, 3.0, 3.1, 3.2) and hence has predefined features and capabilities. Only USB-C port with USB 3.1 or above version can stream video. USB 3.1 or above versions support DP Alt Mode feature. This feature enables them to stream video signal.  You need to confirm if your device's USB Type C port is with USB 3.1 or above version before trying USB Type C to HDMI/VGA applications. To do this, check your device's... Read more

How to connect your Windows computer to the internet using QZ USB Ethernet Adapter?

Published On 02/04/2021 1:42 PM by QZ Support Typically Windows detects QZ Ethernet adapter automatically as soon as it is plugged in. The QZ network adapters are plug and play, you don’t have to install device drivers manually. When the Windows detects QZ Ethernet adapter, it automatically creates a network connection and configures it to support basic networking protocols. If not, complete the following basic steps.  If you aren’t sure what to enter, check with your network administrator or contact QZ customer support for assistance. Basic troubleshooting steps 1. If you’re using... Read more
This entry was posted in Ethernet Adapters